1.1. Please be aware of the terms and conditions when using our website and our service. The use of our website confines you to the terms and conditions on this page. You are fully responsible for being aware of our terms and abiding by throughout the use of our website and/or service.
1.2. If you wish to decline our terms and conditions, please contact us and explain your reasoning.
1.3. EloFactory.com is hosted under the website www.EloFactory.com. No other website has a direct connection with EloFactory.com.
1.4. Any and all unauthorized parties or employees are forbidden from using our service. The customer or attempted customer accepts all risks and agrees to defend, hold harmless, and compensate EloFactory.com for any claims by the unauthorized in regards to intellectural property owned by the unauthorized.
1.5. EloFactory.com claims no affiliation with Riot Games
1.6. EloFactory.com claims no ownership of Riot Games’ or any affiliates’ intellectual property. All copyrights and trademarks are property of their respective owners. The customer acknowledges that EloFactory.com has no affiliation with Riot Games. The customer acknowledges that EloFactory.com claims no ownership of Riot Games’ or other parties’ intellectual property.
1.7. The content on this site and all extensions of this site is shown as is and without a warranty of any kind either expressed or implied. To the fullest extent allowed in regards to the law, EloFactory.com, reject all warranties implied or expressed, including but not limited to, implied warranties of merchantability and fitness for particular purpose. In relation to all services, EloFactory.com is solely providing a service to the customer; no goods, property, or any extension of a physical product are being sold by EloFactory.com. Our website and service makes no claim to the title regarding any of the unauthorized intellectual property and are simply acting as a third-party transferee of the property among the unauthorized and the customer; once the payment is received by EloFactory.com, and the promised services are completed by the aforementioned, the customer will take EloFactory.com’s place as a user of unauthorized intellectual property to the limit allowed by the unauthorized. At the end of any transaction between the customer and EloFactory.com, the customer will assume that EloFactory.com, functions merely as a licensee of the unauthorized to use its intellectual property and grants EloFactory.com indemnity from the entire business dealing. EloFactory.com, claims no title to any intellectual property interests held by the unauthorized nor the customer; and except those, if any, granted by the unauthorized, no intellectual properties are being transferred to the customer by EloFactory.com.1.1.7. Elofactory reserves the right to change or alter any site conditions, terms, or policies with or without any present or prior notification to the clients, members, and visitors to EloFactory.com as well as our respective extensions. It is the sole responsibility of the aforementioned to pay close attention to any alterations, changes, removals or additions to the clauses and rules written in the terms and conditions. By purchasing any service that EloFactory.com, offers on EloFactory.com or outside of it, you are automatically agreeing to the terms and conditions as a whole.
1.8. League of Legends is a registered trademark of Riot Games, Inc. EloFactory.com has no affiliation with, association with, or endorsement from Riot Games, Inc.
2.1. EloFactory.com is not associated with Riot Games or any other unauthorized entity in any shape or form. EloFactory.com warns all stakeholders and potential stakeholders to refrain from violating, infringing, or making any illegal action in regards to intellectual property rights held by Riot Games or any other unauthorized entity.
2.2. By entering our website, or any extension of our website / service, including downloading and/or observing content on any platform which serves as an extension of our website or service, you declare under penalty of perjury, that you are not employed or affiliated with Riot Games and their respective affiliates and subsidiaries.
2.3. By purchasing or using our service, or any service included under EloFactory.com, you the customer acknowledge that you understand the services which you are purchasing, and that you are responsible for accurately providing the necessary in-game information for us to complete and process your order.
2.4. You, customer accept that and if EloFactory.com, is aware of the amount of wins/LP you purchase does not match the exact division you currently have under your summoner Name, You, customer accept and authorize the Service to be done to the real division you are in. For example if you Purchase a Boost Service of 20 wins in Silver 4 and you are currently in silver 2 you will be boosted to the exact proportion of the prices in these divisions, so the Service will count as amount of wins*x/y x=division you bought elo in y=division you are currently in.
2.5. You, the customer, acknowledge that by purchasing a boosting service from our company, you are not eligible for buyer protection under Paypal or any other financial institutions. Any dispute must be mediated through our support system. If you, the customer, open a dispute with Paypal, or another financial institution regarding our service, you are in violation of our terms of service. The company reserves the right to pursue action against customers who file disputes or chargebacks, including adding the customer’s information to a bad buyers list, and releasing their information to third parties.
2.6. EloFactory.com reserves the right to pursue legal action against individuals committing financial fraud relating to the purchase of services on our website.
2.7. You, customer accept responsibility for losing League Points due to your logins, even dropping from promotion series due to mentioned reason, and that the boosters Reserve the right to change your masteries and runes, and that You, customer accept that booster may use Influence Points you may have and the ones they may win in their pursuit to complete the Service as well as buying Champions and Runes.
2.8. You, customer accept that you won't be playing any promotion games and that if you do we reserve the right to announce the boost as completed, also in case that you play some games during promotion we reserve the right to just play promotion series without making in guaranteed.
2.9. You, the customer, accept that if you play any ranked games while having bought a division or net boost from us, we reserve the right to stop the service and announce the boost as complete, with no refunds offered.
2.10. You, the customer, accept that if your LP gain is below 17 lp per win in any division other than the first division you purchased, you either have to pay extra determined by the boosting calculator, or we will convert your order into wins following the per win calculator on our site. For example, if you bought silver 3-gold 5 and your lp gain is below 17 lp per win in silver division 2 or 1, you have the choice to convert to wins or pay extra.
2.11. You, the customer, accept that once your purchase has gone through and the service has started, you are no longer eligible to receive a refund. If service is not completed by EloFactory.com you have the right to receive store credit fitting what is missing from your service.
2.14. You, the customer, accept that once your purchase has gone through and a booster has been assigned, you are no longer eligible to receive a refund. If service is not completed by EloFactory.com you have the right to receive store credit fitting what is missing from your service.
2.15. You, the customer, accept that your bill will be sent to a debt collectors agency if you chargeback a payment for a service that has been completed, and you accept that you will have to pay extra fees covering both the collectors agency and any other unforeseen costs in regards to your chargeback.
2.16. When purchasing an order you are eligible for a refund within 48 hours of it's purchase, this applies if the a booster did not start working in your account within the giving time. You can request this refund directly on Live Customer Support.
2.17. Orders that were not completed within the giving season duration are processed accordingly with point 2.1.16. In the giving case of a booster proceeding to start it but not being able to finish it within season time, we will issue a partial refund, accordingly.
2.18. Customers Reserve the right to watch and spectate any game during the process and ask any doubts only directly to EloFactory.com Contacts.
2.19. Customers Reserve the right when applying to a Duo queue Service or a Coaching Service the privilege of specific language to communicate while applying the Service, taking in consideration our available languages, and if in any case the language is not available, to ask for a translator.
2.20. Customers Reserve the right to purchase the Service of Elo Boost, Duo Queue's and Coaching held by EloFactory.com, consisting in the rise of the amount of elo, the number of duos queues or the number of hours to coach selected under the Summoner Name that customer provided in the Web Form that EloFactory.com, gives after the payment is done, if and only after reading the terms and conditions the customer is qualified to apply to the service.
2.21. Solo boosting goes against the Riot terms of service. This can result in possible actions taken against your account. We take every precaution necessary to ensure your safety, but ultimately we are not responsible for any actions taken against your account.
2.22. You, the customer, accept that if after purchasing an order you show inactivity for 28 days or more and do not show interest in terminating the service, we'll close it and have it as processed.
2.23. You, the customer, accept that if your KDA is below 1.75 in any Duo Division or Duo Net Win Service we reserve the right to convert your order into Duo Games (50% of net win price) or SoloQ Division for following the price of your order.
2.24. You, the customer, accept that "tips" or "gifts" given to our employees are non refundable and non-convertible to store credits.